Retail & E-commerce

Retail

Unify stores, e-commerce and loyalty so every customer gets a consistent experience.

Retail
Capabilities

What DO ALL does for Retail

Unify stores, e-commerce and loyalty so every customer gets a consistent experience.

Omnichannel POS

In-store, online and marketplace sales on one stock pool.

Loyalty & offers

Tiered rewards, vouchers and personalised promotions.

Assortment planning

Size and colour matrices, seasonal buys and markdowns.

Clienteling

Staff see purchase history and preferences instantly.

Dynamic pricing

Rules by store, channel and customer segment.

Store analytics

Sales per sqm, conversion and staff productivity.

Use cases

Where Retail teams win with DO ALL

01

Store operations

Run POS, promotions and cash-up with live stock visibility across every store.

02

E-commerce

Sync online orders, inventory and returns so customers see accurate availability.

03

Loyalty & CRM

Reward repeat shoppers with points, tiers and personalised offers using unified customer data.

Live insight

See performance as it happens

Every retail process feeds a live dashboard so teams act on facts, not month-old reports.

  • Click-and-collect and ship-from-store
  • Franchise and multi-brand ready
  • Offline-capable POS
  • Integrations with Noon, Amazon, Shopify
See it live →

Sales by channel (AED M)

8.2Store4.1Web2.6App3.3Marketplace

How it works

From first click to measurable results

1

Plan

Buy the right range.

2

Stock

Allocate to stores and online.

3

Sell

Seamless checkout anywhere.

4

Retain

Reward and re-engage customers.

Built around your operation

Connect the process. Clarify the next action.

Explore your workflow →
Connected workflows

Retail ERP and inventory management across stores and channels

Retail management software connects product availability, selling and customer follow-up. Define how orders, reservations, returns and promotions affect shared stock before expanding to more channels.

Retail ERP and finance handovers

Reconcile orders, refunds, discounts and cash-up with accepted finance records. Confirm entity and store ownership rather than treating all channel transactions as immediately posted.

Inventory availability and replenishment

Review on-hand, reserved, damaged and in-transit quantities before replenishment. Test simultaneous orders and delayed integrations against a sample stock pool.

Customer experience and sales CRM

Link customer contact and service follow-up with consent and role-based access. Review loyalty and messaging requirements separately from checkout and payment integrations.

Beyond the essentials

Keep the customer promise consistent across every channel.

Extend retail operations around availability, pricing and the exceptions that happen between a purchase and a satisfied customer.

Extended features

Go deeper into the way you work

Explore these extensions during discovery. Availability, configuration, integrations and service commitments are confirmed in your agreed scope.

Promotion coordination

Explore effective dates, store eligibility and approval checks so offers remain consistent across channels.

Returns and fulfilment exceptions

Discuss cross-store returns, partial fulfilment, cancellations and refunds with clear stock and finance consequences.

Store operating reviews

Plan views of sales, stock discrepancies and service issues that help managers decide what to do before the next trading day.

FAQ

Questions, answered

Can I run POS offline?

Yes. Sales sync automatically when connectivity returns.

Does it support multiple brands?

Yes, with shared or separate stock and pricing.

Does it include a POS?

Yes. The POS works online and offline, supports split payments, returns and promotions, and syncs to stock in real time.

Can it connect to my online store?

Yes. Connectors sync products, prices, orders and stock with leading e-commerce platforms and marketplaces.

Can I run loyalty programmes?

Yes. Configure points, tiers, vouchers and gift cards that work in every store and online.

How does it handle seasonal demand?

Demand forecasting uses sales history and seasonality to suggest allocations and reorders before peaks.

How much does DO ALL cost?

Pricing is based on the agreed applications, users, delivery work and service requirements. Request a quotation that separates recurring fees, implementation, integrations and third-party costs.

How long does implementation take?

The schedule depends on process scope, data readiness, integrations and the availability of your reviewers. Agree milestones, dependencies and acceptance criteria after discovery rather than assuming a standard duration.

Is my data secure and where is it hosted?

Discuss access controls, encryption, hosting location, recovery and assurance evidence for the intended deployment. Confirm the agreed arrangements in the proposal and applicable security or data-processing terms.

Does DO ALL support Arabic and multiple currencies?

Discuss the languages, right-to-left workflows, currencies, entities and tax jurisdictions you need. Validate the relevant screens, documents and calculations during your demonstration and acceptance testing.

What support do I get after go-live?

Support channels, coverage hours, escalation routes and response targets depend on the agreed plan. Confirm onboarding, training, maintenance and ongoing support responsibilities before rollout.

How should online and store stock be reconciled?

Agree reservation rules, update timing and ownership of discrepancies. Test simultaneous orders and cancelled transactions against the same stock pool.

Can returns be controlled by policy?

Document receipt requirements, time limits, approval thresholds and refund methods. Validate exceptions with store and finance staff.

What should franchise reporting separate?

Confirm legal ownership, inventory visibility, pricing authority and access to customer information before designing consolidated reporting.

Ready to run your entire business from one platform?

Book a personalised demo and see how DO ALL unifies your teams, data and decisions.

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