ERP with CRM and HRMS data handovers
Define customer, employee and entity identifiers, update direction and duplicate handling. Confirm which system owns each field and how rejected or delayed transactions are reviewed.
Open, API-first platform
Integrations & API
Connect DO ALL to banks, marketplaces, government portals and the tools you already use.
Capabilities
What Integrations & API delivers
Connect DO ALL to banks, marketplaces, government portals and the tools you already use.
REST & GraphQL
Complete, versioned APIs with sandbox keys.
Webhooks
Real-time events for every record change.
Connector library
Shopify, Noon, Amazon, Salesforce, Microsoft 365.
Banking
Direct feeds and payment initiation for GCC banks.
OAuth2 & SSO
SAML, OIDC and scoped tokens.
Data pipelines
Scheduled sync to warehouses and lakes.
Use cases
Who uses Integrations & API and how
01
Banking & payments
Connect bank feeds and payment gateways for automatic reconciliation and collections.
02
Commerce
Sync marketplaces, e-commerce stores and shipping carriers with orders and stock.
03
Government & compliance
Submit e-invoices, WPS and tax filings through certified integrations.
Live insight
See performance as it happens
Every integrations & api process feeds a live dashboard so teams act on facts, not month-old reports.
- Interactive API documentation
- Rate limits and usage analytics
- Sandbox environment
- Partner-built connector marketplace
API traffic by system
- E-commerce36%
- Banking22%
- Logistics18%
- Government12%
- Other12%
How it works
From first click to measurable results
1
Authenticate
Create scoped keys.
2
Connect
Pick a connector or call the API.
3
Map
Align fields and rules.
4
Monitor
Track every call.
Connected workflows
ERP integration across CRM, HRMS, inventory and approved channels
An integration should identify the source record, permitted fields and accountable owners before data moves. ERP integration is as much about reconciliation and failed transfers as it is about connecting an API.
WhatsApp CRM and appointment connections
Assess provider interfaces, permissions, templates and message consent. Appointment booking and queue integrations also need arrival, cancellation and rescheduling rules so a delayed update does not create duplicate visits.
SaaS ERP interfaces and AI tool permissions
Confirm authentication, tenant boundaries, rate limits and access scopes for cloud interfaces. An AI tool connection requires separate approval of what can be read or changed, with action logging and recovery tested before use.
Beyond the essentials
Connected systems need more than a successful first API call.
Extend the integration design to cover ownership, failure handling and the lifecycle of the data being exchanged.
Extended features
Go deeper into the way you work
Explore these extensions during discovery. Availability, configuration, integrations and service commitments are confirmed in your agreed scope.
Source-of-truth mapping
Define which system owns each record and field, including customer identifiers, prices, balances and lifecycle status.
Reconciliation and failure queues
Plan validation errors, retries and a review process for records that cannot be processed automatically.
Version and credential lifecycle
Agree who manages access, rotates credentials and validates changes when a provider updates its interface.
FAQ
Questions, answered
Is there a sandbox?
Yes, every tenant can create sandbox environments.
Can partners build connectors?
Yes, through the partner programme and marketplace.
Which integrations are available?
Over 150 prebuilt connectors cover banks, payment gateways, e-commerce, shipping, government portals and productivity tools.
Is there a public API?
Yes. Secure REST and GraphQL APIs with webhooks, rate limits and sandbox environments are available.
Can you build custom integrations?
Yes. Our team and certified partners build custom connectors to your systems on request.
How is API access secured?
APIs use OAuth 2.0 or API keys, scoped permissions, IP allow-lists and full request logging.
How much does DO ALL cost?
Pricing is based on the agreed applications, users, delivery work and service requirements. Request a quotation that separates recurring fees, implementation, integrations and third-party costs.
How long does implementation take?
The schedule depends on process scope, data readiness, integrations and the availability of your reviewers. Agree milestones, dependencies and acceptance criteria after discovery rather than assuming a standard duration.
Is my data secure and where is it hosted?
Discuss access controls, encryption, hosting location, recovery and assurance evidence for the intended deployment. Confirm the agreed arrangements in the proposal and applicable security or data-processing terms.
Does DO ALL support Arabic and multiple currencies?
Discuss the languages, right-to-left workflows, currencies, entities and tax jurisdictions you need. Validate the relevant screens, documents and calculations during your demonstration and acceptance testing.
What support do I get after go-live?
Support channels, coverage hours, escalation routes and response targets depend on the agreed plan. Confirm onboarding, training, maintenance and ongoing support responsibilities before rollout.
How should integration requirements be documented?
List source and destination fields, identifiers, update triggers, validation rules and ownership. Include deletions, cancellations and duplicate records.
What should happen when a third-party service is unavailable?
Define retry limits, queued work, operator alerts and reconciliation after recovery. Confirm whether users can continue safely without the connection.
How can we test without exposing live data?
Use provider sandboxes and synthetic records where available. Agree a controlled test plan if a provider cannot supply a suitable non-production environment.
Client feedback
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